HOW TO ORDER / MINIMUM SHIPPING
REQUIREMENTS
MINIMUM SHIPPING ORDER REQUIREMENTS....
When shipping ONLY, MINIMUM shipping orders are $200.00.
Online ordering - when picking up - minimum $60.00
HOW TO ORDER....
ONCE YOU HAVE RECEIVED A REPLY EMAIL FROM TLG WITH ITEM PRICES AND SHIPPING COSTS AND WISH TO CONTINUE WITH THE PURCHASE OF ORDER, PLEASE EMAIL BACK AND A TLG WILL EMAIL YOU AN GRAND TOTAL INVOICE. PLEASE INDICATE THE METHOD OF PAYMENT PREFERRED.
SHIPPING....
The Lighting Guy reserve the right to chose the shipment option. Shipments in Canada and the USA use number of couriers. In most cases, TLG has found for CANPAR and PUROLATOR are the best prices for Ontario and Quebec. Shipping in Ontario and Quebec most cases are approx $12 - $22 dollars range. All Shipping must require a signature. Shipping to your preferred location takes approx 2-7 business days. You will always receive the tracking number by email. We currently do not ship with the USA.
TIME-SENSITIVE….HOW FAST DO YOU NEED THE PARTS?......
( WHEN PARTS NOT IN-STOCK )
IMPORTANT NOTE: As you may be aware. There are 1000’s parts in the lighting industry. When parts are not in-stock and the customer cannot wait 2-4 weeks for products (parts) that are required immediately. Shipping for NEXT DAY or 2nd day is available. TLG will be happy to give you additional expedited shipping options and quotes. Email TLG Today.
If Customer can wait 2-4 weeks to go to TLG location. NO shipping costs are involved because in most cases minimum order requirements from TLG’s vendors for free shipping (except for duties & brokerage fees) are met.
Business days do not include weekends and holidays. Delivery may take longer than expected due to factors such as customs retention, postal congestion, and slow delivery service.
We do our very best to deliver items as quickly as possible and within any time periods indicated. However, we are not responsible for any delays in delivery which are beyond our control.
Any delivery problem that might occur due to incorrect or insufficient shipping information will be the buyer's full responsibility.
PAYMENT OPTIONS....
THE LIGHTING GUY OFFERS 3 METHODS OF PAYMENT, E-TRANSFER, PAYPAL, CASH. WHEN YOU ARE READY TO ORDER, PLEASE INDICATE TO TLG WHAT METHOD YOU PREFER FOR PAYMENT.
Please Note: TLG REQUIRES MINIMUM, HALF A DEPOSIT TO PROCEED WITH ALL ORDERS.
WHAT IS PAYPAL? IT IS USED MAINLY FOR E-COMMERCE GLOBALLY, FOR PURCHASES ONLINE. TLGON uses, “PAYPAL” IS A RESPECTED, SECURE ONLINE TRANSACTION SITE FOR ON-LINE PURCHASES LEARN MORE. NO ACCOUNT REQUIRED FOR PAYPAL TO MAKE PAYMENTS. LITERALLY TAKES SECONDS TO FILL OUT AND PAY.
IMPORTANT INFO: IF YOU WISH TO USE PAYPAL , A TRANSACTION 2.9% + 30CENTS PROCESSING FEE CHARGED BY PAYPAL WILL APPLY.. IF YOU USE E-TRANSFER THERE ARE NO FEES.
2.9% + 30 CENTS TRANSACTION FEE WILL APPLY
$150.00 $4.65 FEE
$250.00 $7.55 FEE
$500.00 $14.80 FEE
$1000.00 $29.30 FEE
$3000.00 $87.30 FEE
IF YOU HAVE ANY QUESTIONS, PLEASE DON’T
HESITATE TO EMAIL